White House to Launch New Veterans’ Hotline

Dear Member,
Earlier in June, the White House did a “soft launch” of its new veterans’ complaint hotline (www.washingtonexaminer.com/white-house-to-launch-veterans-complaint-hotline/article/2624554). The phone line will allow veterans to call in their complaints and concerns about conditions at the Department of Veterans Affairs. The public launch is set for August, and we’d like to encourage members to test out the hotline with one or more of the prosthetics questions below, and/or prosthetics questions of your own. The hotline number is 855-948-2311.
Here are some possible prosthetic questions you may ask:
VA is changing its policies on Automobile Adaptive Equipment reimbursement for standard equipment, such as power steering, power brakes, power windows, etc. The policy disproportionately impacts catastrophically disabled veterans with missing limbs and lost bodily functions. How can I best address these changes in policy that are being implemented with no notice or consultation with stakeholders?
 
VA is changing its policies on the number of Automobile Equipment allowances for service-connected veterans at any one time. The policy disproportionately impacts catastrophically disabled veterans with missing limbs and lost bodily functions. How can I best address these changes in policy that are being implemented with no notice or consultation with stakeholders?
 
VA is changing its policies on eligibility for Automobile Adaptive Equipment for veterans in Priority Group 4 based on catastrophic disability. The policy disproportionately impacts catastrophically disabled veterans with missing limbs and lost bodily functions. How can I best address these changes in policy that are being implemented with no notice or consultation with stakeholders?
 
VA is changing its policies on Clothing Allowance for service-connected veterans, many of which have been receiving the benefits for years. The policy disproportionately impacts catastrophically disabled veterans with missing limbs and lost bodily functions. How can I best address these changes in policy that are being implemented with no notice or consultation with stakeholders?
 
Please share your experience with us, by emailing members@pva.org, about the hotline operators and give us an opinion on the hotline as a resource for veterans.
Best,
PVA Membership

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